Terms of Use

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1. Acceptance of Terms

Welcome to Kyxrelynghor. These Terms of Use govern your access to and use of our website, services, and products. By accessing or using our website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitutes your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of any changes.

2. Use of Our Website

You may use our website for lawful purposes only and in accordance with these Terms of Use. You agree not to use our website in any way that violates any applicable local, national, or international law or regulation, infringes upon the rights of others, or could damage, disable, overburden, or impair our website or interfere with any other party's use of our website.

You are prohibited from attempting to gain unauthorized access to any portion of our website, other accounts, computer systems, or networks connected to our website through hacking, password mining, or any other means. You may not use any automated system, including robots, spiders, or scrapers, to access our website without our prior written permission.

3. Account Registration

Certain features of our website may require you to create an account. When you create an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at any time if we suspect that the information you provided is inaccurate, incomplete, or fraudulent, or if your use of our website violates these Terms of Use. You may not use another person's account without their permission or create multiple accounts for the purpose of circumventing restrictions or limitations.

4. Products and Services

Kyxrelynghor offers a range of floral products and services, including fresh flower bouquets, plant arrangements, and custom floral designs. All product descriptions, images, and prices displayed on our website are subject to change without notice. We make every effort to ensure that product information is accurate, but we do not warrant that descriptions, images, or other content are error-free, complete, or current.

We reserve the right to limit the quantities of any products or services we offer and to refuse service to anyone for any reason at any time. Product availability may vary, and certain items may be subject to seasonal availability or supplier constraints. In the event that a product you have ordered is unavailable, we will contact you to discuss alternative options or provide a refund.

5. Pricing and Payment

All prices displayed on our website are in New Zealand Dollars and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders that have already been confirmed and paid for.

Payment for products and services must be made at the time of purchase using one of the accepted payment methods displayed on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete. We use secure payment processing services to protect your financial information, but we are not responsible for any unauthorized transactions that result from your failure to safeguard your payment credentials.

6. Orders and Delivery

When you place an order through our website, you are making an offer to purchase the products or services specified in your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity. If we decline your order after payment has been processed, we will issue a full refund.

Once your order is confirmed, we will make every effort to fulfill it in a timely manner. Delivery times are estimates and may vary depending on factors such as product availability, delivery location, and unforeseen circumstances. We offer delivery services within Auckland and surrounding areas. Delivery fees, if applicable, will be calculated at checkout based on your delivery address.

You are responsible for providing accurate delivery information, including the recipient's name, address, and contact details. We are not liable for delays or failed deliveries resulting from incorrect or incomplete delivery information. If the recipient is not available to accept delivery, we will make reasonable attempts to contact them and arrange an alternative delivery time or location.

7. Cancellations and Modifications

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once an order has been processed or dispatched for delivery. Cancellation and modification policies may vary depending on the nature of the order and how far along it is in the fulfillment process.

For custom orders or special requests, cancellations may not be possible once work has commenced. In such cases, cancellation fees may apply to cover the cost of materials and labor already invested in your order. We will inform you of any applicable fees before processing your cancellation request.

8. Returns and Refunds

We are committed to providing high-quality products and services. If you are not satisfied with your purchase, please refer to our Return Policy for detailed information about returns, exchanges, and refunds. Due to the perishable nature of fresh flowers and plants, returns are subject to certain conditions and must be reported within a specified timeframe.

To be eligible for a return or refund, you must contact us within 24 hours of delivery and provide photographic evidence of any issues with your order, such as damaged or wilted flowers. We will review your claim and determine the appropriate resolution, which may include a replacement, partial refund, or full refund depending on the circumstances.

9. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Kyxrelynghor or its content suppliers and is protected by New Zealand and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our website without our prior written permission.

The Kyxrelynghor name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Kyxrelynghor. You may not use these trademarks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our website are the trademarks of their respective owners.

10. User-Generated Content

Our website may allow you to submit reviews, comments, photos, or other content. By submitting content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or have the necessary rights to submit the content and that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any content that we deem inappropriate, offensive, or in violation of these Terms of Use without prior notice.

11. Limitation of Liability

To the fullest extent permitted by law, Kyxrelynghor and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising out of or related to these Terms of Use or your use of our website shall not exceed the amount you paid to us for the products or services in question, or one hundred New Zealand Dollars, whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Kyxrelynghor and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website, your violation of these Terms of Use, or your violation of any rights of another party.

13. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Kyxrelynghor. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of any third-party websites or services.

14. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

While we strive to provide accurate and up-to-date information, we make no representations or warranties about the accuracy, completeness, or reliability of any content on our website. Your use of our website and reliance on any information provided is at your own risk.

15. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms of Use or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Auckland, New Zealand.

16. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the original intent of the parties.

17. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices or policies published on our website, constitute the entire agreement between you and Kyxrelynghor regarding your use of our website and services. These terms supersede any prior agreements, understandings, or representations, whether written or oral, relating to the subject matter herein.

18. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us at:

Kyxrelynghor
23 Ponsonby Road, Ponsonby
Auckland 1011, New Zealand
Phone: +64 9 360 6700
Email: request@kyxrelynghor.world